Responsible Disclosure Policy

Notice

Dear valued researchers,

We want to thank you for your participation in our bug bounty program over the past years. It has been an incredible journey, and your contributions have helped us identify and resolve critical security issues, making our systems more secure and reliable for our customers.

As we continue to evolve our security posture, we have decided to end our bug bounty program in 31 March, 2023. Instead, we will be transitioning to a vulnerability disclosure program (VDP).

The VDP will still prioritize the security of our products and users, but will focus on prompt and transparent communication between the researcher and our security team. We believe that this new program will foster a stronger relationship with the security research community, and will result in a more effective and efficient vulnerability management process.

Please note that any submissions made after the bug bounty program’s end date will not be eligible for rewards. We appreciate your understanding and look forward to continuing our collaboration to maintain a secure platform.

Thanks for thinking of Kitabisa security!

Introduction

Kitabisa.com welcomes feedback from security researchers and the general public to help improve our security. If you believe you have discovered a vulnerability, privacy issue, exposed data, or other security issues in any of our assets, we want to hear from you. This policy outlines steps for reporting vulnerabilities to us, what we expect, what you can expect from us.

Systems in Scope

• kitabisa.com
• accounts.kitabisa.com
• core.kitabisa.com
• donasi.kitabisa.com
• galangdana.kitabisa.com
• galang-dana.kitabisa.com
• geni.kitabisa.com
• Android
• iOS
• waf.teler.app ❌
• https://github.com/kitabisa/* ❌

* ❌: ineligible for the bounty; but, you may receive credit for the CVE ID.

Out of Scopes

• *.kitabisa.com
• blog.kitabisa.com
• *docs.kitabisa.com
• imgix.kitabisa.com
• maintenance.kitabisa.com
• static*.kitabisa.com
• *.ktbs.dev
• *.ktbs.in
• *.ktbs.io
• *.kitabisa.cc
• *.kitabisa.org
• Assets and/or other equipment not owned by parties participating in this policy.

Testing is only authorized on the targets listed as in scope. Any domain/property of Kitabisa not listed in the targets section is out of scope. This includes any/all subdomains not listed above. Vulnerabilities discovered or suspected in out-of-scope systems should be reported to the appropriate vendor or applicable authority. If you think it demonstrably belongs to Kitabisa, use Official Channels to discuss with us.

Our Commitments

When working with us, according to this policy, you can expect us to:

• Respond to your report promptly, and work with you to understand and validate your report;
• Strive to keep you informed about the progress of a vulnerability as it is processed;
• Work to remediate discovered vulnerabilities in a timely manner, within our operational constraints; and
• Extend Safe Harbor for your vulnerability research that is related to this policy.

Our Expectations

In participating in our vulnerability disclosure program in good faith, we ask that you:

• Play by the rules, including following this policy and any other relevant agreements. If there is any inconsistency between this policy and any other applicable terms, the terms of this policy will prevail;
• Report any vulnerability you’ve discovered promptly;
• Avoid violating the privacy of others, disrupting our systems, destroying data, and/or harming user experience;
• Limit the duration of the fundraising campaign to 1 day during testing;
• Use only the Official Channels to discuss vulnerability information with us;
• Provide us a reasonable amount of time to resolve the issue before you disclose it publicly;
• Perform testing only on in-scope systems, and respect systems and activities which are out-of-scope;
• If a vulnerability provides unintended access to data; Limit the amount of data you access to the minimum required for effectively demonstrating a Proof of Concept; and cease testing and submit a report immediately if you encounter any user data during testing, such as Personally Identifiable Information (PII), Personal Healthcare Information (PHI), credit card data, or proprietary information;
• You should only interact with test accounts you own or with explicit permission from the account holder; and
• Do not engage in extortion.

Rewards

Our rewards are determined by the Kitabisa security team based on the potential impact of a vulnerability and how detailed the respective report is.

* Please note those are general guidelines, and reward decisions are up to the discretion of Kitabisa.

Official Channels

Please report security issues via [email protected], providing all relevant information. The more details you provide, the easier it will be for us to triage and fix the issue.

The Kitabisa security team recommends to use this PGP key to sign all security notifications and encourages others to use this key when sending sensitive information to us.

-----BEGIN PGP PUBLIC KEY BLOCK-----

mQINBGHo5DcBEACxufJTxDylHe1yepMP8O5LhmGWrCjv2U/gBnpiJWHvO2+jXVa1
pWIJHJ0b1amelMqbInEB5268u47mGFj1oYtglmR1zc7VXd1bqk5+eN9xTVhKwyTK
wCOnXGXgqANnnJz8GK1WxsDcEixJ6Yvg2qWZSKsWsoblWsx5FT4HKgUeLdG+pqMn
EopcLznVdLlya2NmovhPp49o4OeSr1sBbRWALhRINNSLniFBYozF6REUOjRUp0Yi
48z+Xdy5vVzgo9mQEgAT7C2v039b5kja6yzCYpq98EjrnMcQrIcni9M8yC4Vw3Tx
kf3V3di3ylhCV9Op3IDTWS6XE+czf4oamXTZ+czG6ecLS8vBYFU2yBrcKEsBropa
VoBT710frVteL48M26AF+oI1X0u0ZAJG+6WWVOZ5oVWTN9BQoo/3u06jqZqFAaX+
2e1mF1pOl4g1gMfnhA5b6hyWawnCVj0OtqhFL/kAQTGSYT9GNFc2/q4fB9TzYGwB
afY6JJQVVXJD/ACLyEiAFfoKrANY9nbaOVETxbz3VCUJVsDHI3xSb7Ra6Tql39dg
ZbsWu4N9gRRvI+Z1NgzF07lAh0vACWLm8vD1ZyiFDNht3k9wBLCLlS7dEM9caW9l
UZOMKHN48bhWfbxHQ6qH7GKPSIQXqUIOS13QOq0/SfBJ2bIOk0Bi0RSMhQARAQAB
tEFLaXRhYmlzYSBTZWN1cml0eSAoUmVzcG9uc2libGUgRGlzY2xvc3VyZSkgPGlu
Zm9zZWNAa2l0YWJpc2EuY29tPokCOAQTAQIAIgUCYejkNwIbAwYLCQgHAwIGFQgC
CQoLBBYCAwECHgECF4AACgkQH/KJByTA2fUi+RAAkvPPJxUVIzfLXaqRVEyxofPn
W8QJXBB1mLWuolIlsnaXz8yjvpa4475eF6PTg/474elhQ1QFQjFaziWCc9Y5aKtU
uoykwwSIuCCLKDgjYTKXb2993FH97LD8D1vDC/11P+UUkwocVW5SQU0U/tPzOS9K
kmyz74SDb+6Uvph8Zx/uNmnVGqNQwPXwPXdszabeiXJhXZ20VJ+ZzFezCJsqq/ge
qfDFpY7HArKENmRbJzOelmHPU2QUSOOc9g+5kKu2MQqeaCPfI6L+5kIjNYOILbiH
84D8JR8A+RuJ5yYmDi5Llz2xk1Zf8x4kBOxaXTNd5JIWcQJAyi//2dlMmSmWrpDH
WsOy2e4HzMB/6edajzO33FHUS2L+IeSTIhPar/b8azuBUugmxYA2InAObJ4hquWs
R9qEQjZDi/5EfUAVRQPkG8ZYgcvNaDjrUWiwKGsL640COHQqTXNH9Q90pdi/5UwL
L7zTiiZZEKgMb80PtVqQ1R/g+y5WyYyUmdhP8EUQnx1UpCcJZ/ZgU0hjAAoBdUxO
BAlkV6aUgQGSzfhGjqgFOhQx4cn5iI1rQB67o/slufp32Uj/jS7eSSKeDC5ZZG8s
9dc9Ke6ZaNeeLN88s1BkNEXf5hl3BHuvEznQaYLHmGpmEVTQ62xoJNOOG68PHsJp
EToltX5M7UF2/pCylaq5Ag0EYejkNwEQAJb2VpUcQppAV4P3wrhWBFAvrlnNDS7V
BF8KsjTyOh+WCoHjQ2xEKjw96LIzvbaDBGd3DVBqpnipkOMuwvYBmyoRBOg+7u9d
5mLle43cna8Iiqra5A1icysg0wCGK7Dui+hrHLKb4jJKiwwNBymDCcyyUYAVkcL4
ArA3MchvrLKRxGXBOGiu5Eo5lBSnF6DFBAMj9M5P9Ia0+GjNT3sMBE+3ip5vKmdb
/2rGKv2Ejsz25XEvC/XXCXe6euHfznddj82flLKCll7wuRctY2gpJgXriV8zDeiw
UuTxKKe4+eh1vF45gpbgnsTca4CyQhXw3AL2k38J6okagMlntwlcD/QivyqUDSHd
iRZ8Q8Jm5k2C7lv8UN6spaDe5Pfxt2r4qSli0sw9w4mZOguSbiwwiB3NcO62RAsH
Sz+ROVJcOTXl7a34vnxnF4o4rHA3UMNQNQG2vwc9e57ebHhtSvuAOsvss4KhL/Py
GR7NQBmdiFOxUWFt/UyFij5RkLZZJ973FmA8OyQEWQJ7ThBPIX13/wVhJKdxP87J
CAb2OLdht/94mfX24ZV1Tx8YIsK+CVC8AtOh/H43EbLSaTPFS9K9UXf1d/aQgYvZ
ss4ysABn5Nuxh8y7W9e/hZ5McfPVzQAumg08/P18cLaCz0BKvT988hfkiE3xal3w
jvjWFyiskeVfABEBAAGJAh8EGAECAAkFAmHo5DcCGwwACgkQH/KJByTA2fVscxAA
oRtIbPckXaf47P2gld7Fc4eSI1WsaRmEf5rX7jgUJgEyQfs7VApkd5kZ8ICiQlyQ
wsG544yNdYN5zHNjd9mFfGSl1RZsesD4dV39x0sjN0S+uMZ6mSu80yqPcrvu5UZL
67KGtKhT6jhdtPx8D+2ADAUaBuvUpEM1GQXCGiXEWS6jEW53X9heMwYQE2KvxILk
NAeYqSerAMaTwfd04wRPjsZCvo4jd2XN5MQMI4WUZ8V01R8nL/bwTq/QaJYJuUI+
ZXQ/m1Zgqi/dXl/aLD9JoQj9cQxNO6/SqLCjZscKjLdmD5gASmphktHyby9uS3Lz
MEsqpv6q0voKZhjGvDH0AMVT3qMhSCGpmAoiFbP/xnJG16ucxmJRlOje6y7WkDoI
eNwhfha804wEb0tKDBi1F0vQaqgrhPNL9b8AFQ13k91ttKw94PMPxIUT48a/34am
nuxOjo1thT/9MZewV32Znno24Pge0dIzZylrmxk/4mBHMfkX+ir0K7LwnBpyPdd1
R3cVkwOkXb7bfCuZVPr0mZDdBJlFQcOoDRteoh37F50h8j6IMKVh/zibHIUglFY1
a4xNYN2bvze8v9zKtkTj1XbqhA4uHPWVzBspEEfK2GGgklNcUVkXSHz4f4ne6tvS
r2jGg5JADz0cI+rH3AfbEZueywhGJtANVOTxsCoJHYE=
=aheQ
-----END PGP PUBLIC KEY BLOCK-----

Safe Harbor

When conducting vulnerability research, according to this policy, we consider this research conducted under this policy to be:

• Authorized concerning any applicable anti-hacking laws, and we will not initiate or support legal action against you for accidental, good-faith violations of this policy;
• Authorized concerning any relevant anti-circumvention laws, and we will not bring a claim against you for circumvention of technology controls;
• Exempt from restrictions in our Terms of Service (TOS) and/or Acceptable Usage Policy (AUP) that would interfere with conducting security research, and we waive those restrictions on a limited basis; and
• Lawful, helpful to the overall security of the Internet, and conducted in good faith.

You are expected, as always, to comply with all applicable laws. If legal action is initiated by a third party against you and you have complied with this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.

If at any time you have concerns or are uncertain whether your security research is consistent with this policy, please submit a report through one of our Official Channels before going any further.

Note that the Safe Harbor applies only to legal claims under the control of the organization participating in this policy, and that the policy does not bind independent third parties.